PR Vs. Marketing — The Argument Goes On and On…
Rob Gelphman, a long-time communications executive and Chair, Marketing Work Group, The Multimedia over Coax Alliance wrote a blog post at the CommPRO news hub proclaiming that “marketing communicates a value proposition. Public relations may be doing the talking, but marketing is pulling the strings.”
PR-Bridge readers know that I have long-advocated that we should really be talking about “communications” as an integrated function, working toward organizational goals, rather than quibbling over who owns the leadership role. I had a meaningful conversation with my colleague Bill Sledzik about this at ToughSledding years ago and discussion touching on the same points with James Grunig and others at PRConversations.
Rather than rehashing the main points of those posts, I’ll simply paste by response to Gelphman below and let readers think about this important topic:
Rob, this is a thought-provoking piece, but based on a rather narrow view of public relations. PR isn’t solely media relations. This is a dated view of PR’s value, certainly ignoring the work PR does in other vital “communications” areas, such as internal communications, social media, executive communications, etc.
I would argue that the majority of a PR professional’s work in today’s environment is not directed at the media, but rather the countless other stakeholders critical to an organization.
As such, I don’t think professionals would argue your point, except to say “hey, we’re already doing what you prescribe and have been for decades.” Marketing may be the umbrella term that organizations use to describe nearly all their communications, but its PR and PR’s ability to reach all audiences that show it is already grown, as you wish, “into a total communications function.”
“Marketing” has won the nomenclature battle because execs trained in business schools are more comfortable with that title (particularly given pop culture’s role in pushing PR as a female profession). However, your list of job responsibilities above reads like the kind of things PR practitioners are doing everyday.
The real goal is for all communications-related disciplines to be working toward the organization’s goals and aspirations in unison. It doesn’t matter what the job is called, just that it is integrated. The only way “PR” professionals aren’t already doing all the things you describe about outreach, member retention, etc., is if you limit the definition of PR to media relations.
February 7th, 2011 at 10:24
The problem is that public relations needs a PR campaign to help better define what it is. Too often people substitute media relations for public relations.
In my role at a large agency, I spend about 5% of my time on editorial outreach. Sure, I have quite a few colleagues who spend 80% of their time doing media relations, but there are just as many - if not more - who do member outreach, internal communications, crisis prevention and management, strategy development, creative design and digital development, event production, campaign execution… the list goes on and on.
I’ve noticed more and more PR firms calling themselves “communications consultancies” rather than PR agencies. Interesting, and appropriate, shift in nomenclature.
I do take slight offense to this remark! “…particularly given pop culture’s role in pushing PR as a female profession.”
Ouch!
February 7th, 2011 at 10:44
Hi Meg, I certainly agree with you about PR needing a PR campaign. Amazingly, Rob has a PR background and he still views PR as nothing more than media relations. What hope is there in influencing business execs and the general public about PR if our own people don’t get it?
I’m just trying to point out why PR needs a PR campaign with the remark about PR as a “female profession.” For better or worse, the truth needs highlighted and the PR business is full of contradictions — like the “manly” idea that Marketing is a good major, but PR isn’t. And, how about the disparity between male and female salaries in PR? So, it’s supposedly a female profession, but men in it still make more money for comparable work.
As far as popular culture is concerned, PR is either evil, spin, unethical, immoral, publicity, splashy, party-planning, insignificant, pushy, or celebrity-obsessed. Maybe some of all…Another area where PR professionals have lost sight of themselves and their industry.
November 16th, 2011 at 10:35
Another area where PR professionals have lost sight of themselves and their industry
November 16th, 2011 at 10:36
I spend about 5% of my time on editorial outreach
November 29th, 2011 at 10:51
I’m just trying to point out why PR needs a PR campaign with the remark about PR as a female profession.